Privacy Policy – 777new Online Gaming Pakistan

01 Who We Are

777new is an online gaming platform operated for players in Pakistan. We offer slot games, live casino, sports betting including cricket and PSL markets, virtual betting and other gaming products accessible through our website at 777new.pro.

For the purposes of this Privacy Policy, "777new", "we", "us" and "our" refer to the operator of the 777new platform. "You" and "your" refer to any person who visits, registers on or uses the 777new platform in any capacity.

This Privacy Policy applies to all data collected through the 777new website, including data collected during account registration, deposits, withdrawals, gaming activity, customer support interactions and general browsing of the platform.

02 Data We Collect

We collect personal data in several categories depending on how you interact with 777new. The table below summarises the main categories of data we hold:

We do not collect sensitive categories of personal data such as health information, religious beliefs or political opinions unless specifically required and with your explicit consent.

03 How We Collect Your Data

777new collects personal data through several channels:

• Direct Registration: When you create your 777new account, you provide your name, mobile number, email address and date of birth directly to us.
• Account Activity: Your gaming history, bet records, deposit and withdrawal transactions are automatically recorded as part of normal platform operation.
• Payment Processors: When you deposit or withdraw using JazzCash, Easypaisa, Raast or bank transfer, our payment partners share transaction confirmation data with us to credit or debit your account balance.
• Identity Verification: If you are asked to verify your identity, you may provide copies of identity documents directly through the verification process inside your account.
• Cookies and Tracking Technologies: Our platform uses cookies and similar technologies to collect technical and usage data automatically when you browse. See Section 9 for full details.
• Customer Support: When you contact our support team, the content of those communications is recorded and stored for quality and resolution purposes.

04 How We Use Your Data

777new uses your personal data for the following purposes:

• Account Management: Creating and maintaining your account, verifying your identity, processing login requests and managing your account settings.
• Payment Processing: Processing PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods. Verifying that payment methods belong to the account holder.
• Gaming Services: Providing access to slot games, live casino, sports betting on cricket, PSL, T20, football and esports markets, and all other platform features.
• Security and Fraud Prevention: Monitoring for suspicious activity, detecting and preventing fraud, identifying and blocking multiple account registrations, and protecting the integrity of the platform.
• Responsible Gaming: Monitoring gaming patterns to identify players who may need support. Operating deposit limits, self-exclusion tools and session time reminders effectively.
• Customer Support: Responding to your queries, resolving disputes and maintaining records of support interactions.
• Platform Improvement: Analysing usage data to improve platform performance, fix technical issues and enhance the overall player experience.
• Communications: Sending account-related notifications such as deposit confirmations, withdrawal updates, security alerts and important policy changes. We will only send promotional messages if you have opted in.
• Legal Compliance: Meeting any legal obligations that may require us to retain, process or share data with relevant authorities.

05 Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual Necessity: Processing required to provide the services you have signed up for, including account operation, payments and gaming access. Without this processing, we cannot deliver the platform to you.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, abuse detection and improvement of the gaming experience. We balance these interests against your privacy rights and only process what is proportionate and necessary.
• Legal Obligation: Processing required to comply with applicable laws and obligations, including anti-money laundering checks and response to lawful authority requests.
• Consent: For optional processing such as sending promotional offers and marketing communications, we rely on your explicit opt-in consent. You can withdraw this consent at any time without affecting the operation of your account.

06 Sharing Your Data

777new does not sell your personal data. We share data only in the following limited and controlled circumstances:

• Payment Providers: JazzCash, Easypaisa, Raast and bank transfer processors receive the transaction data necessary to complete deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Game Providers: Third-party game studios and live casino operators receive your player session data to deliver games and maintain fair play. No personally identifiable information beyond what is operationally necessary is shared.
• Identity Verification Services: Where identity checks are required, your submitted documents may be processed by a third-party verification provider operating under strict confidentiality obligations.
• Legal Authorities: We will share data with law enforcement or regulatory bodies when legally required to do so or when we have a good-faith belief that disclosure is necessary to prevent fraud, illegal activity or harm.
• Technical Service Providers: Hosting providers, cybersecurity services and analytics tools that support the operation of the platform may process limited technical data under binding data processing agreements.

07 Payment Data & PKR Transactions

All financial transactions on 777new are conducted in Pakistani Rupees (PKR). When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer, debit or credit cards, or other supported mobile wallets, your transaction data is handled as follows:

• Full payment account details such as JazzCash wallet numbers or bank account numbers are never stored in full on 777new's servers. Only tokenised or masked references necessary for matching and verification are retained.
• Transaction records including amounts, dates and payment method type are stored in your account history for the purpose of account management, dispute resolution and withdrawal processing.
• Deposits and withdrawals are matched to verified payment methods registered in your name. Transactions from unverified or third-party payment sources may be flagged for additional review.
• All payment data in transit between your device, 777new and payment providers is protected using TLS encryption.

If you initiate a chargeback or dispute against a legitimate 777new transaction through your bank or payment provider, your account may be suspended pending investigation. Fraudulent chargebacks are treated as a breach of our Terms and Conditions.

08 Data Retention

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected or to meet our legal obligations. The general retention periods we apply are as follows:

• Active Account Data: Retained throughout the period your account remains active and for a reasonable period after account closure to facilitate dispute resolution or legal claims.
• Transaction Records: Financial transaction records in PKR are retained for a minimum of five years from the date of the transaction to meet standard record-keeping requirements.
• Identity Verification Documents: Retained for the duration of your account relationship and for the period required following account closure.
• Support Communications: Customer support records are retained for a period sufficient to resolve any follow-up queries and maintain service quality records.
• Technical and Usage Data: Aggregated or anonymised usage data may be retained indefinitely for platform improvement purposes. Identifiable technical data such as IP logs is retained for a shorter period consistent with security purposes.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

09 Cookies & Tracking Technologies

777new uses cookies and similar technologies to keep the platform working correctly and to improve your experience. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:

• Essential Cookies: Required for core platform functionality such as keeping you logged in, maintaining your session and ensuring the platform loads correctly. These cannot be disabled without breaking core features.
• Functional Cookies: Remember your preferences such as language settings, game filters and display options so you do not have to reset them each visit.
• Analytics Cookies: Help us understand how players use the platform by collecting aggregated usage data. This allows us to identify popular features, fix issues and improve the overall experience.
• Security Cookies: Used to detect and prevent fraudulent activity, bot access and account abuse. These are essential for platform integrity.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may affect your ability to use core platform features including login and gameplay.

10 Your Data Rights

As a player on 777new, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team from within your account:

We aim to respond to all data rights requests within 30 days. Complex requests may take longer, in which case we will notify you of the extended timeline. Exercising your data rights will not result in any penalty to your account status.

11 Data Security

777new takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, alteration or disclosure:

• TLS Encryption: All data transmitted between your device and 777new's servers is encrypted using Transport Layer Security (TLS), the same standard used by banks and major financial platforms.
• Secure Server Infrastructure: Player data is stored on secured servers with restricted access. Only authorised personnel with a legitimate operational need can access personal data.
• Account Security Features: Password hashing, session management and login monitoring help detect and prevent unauthorised account access.
• Fraud Monitoring: Automated systems continuously monitor for suspicious activity patterns, unusual login locations and irregular transaction behaviour.
• Staff Access Controls: Internal access to player data is role-based and logged. Staff are trained on data handling obligations and confidentiality requirements.

Despite these measures, no online platform can guarantee absolute security. You also have a role to play by keeping your login credentials confidential, using strong passwords and logging out of shared devices after each session.

12 Children's Privacy

777new is strictly an adult platform intended only for persons aged 18 and above. We do not knowingly collect, store or process personal data from anyone under the age of 18.

During registration, users are required to confirm that they are 18 or older. We reserve the right to request proof of age at any time. If we discover that a registered account belongs to a person under 18, that account will be immediately closed, all balances will be forfeited and any personal data associated with that account will be deleted as soon as reasonably practicable.

If you believe a minor may have accessed or registered on 777new, please contact our support team immediately so we can investigate and take appropriate action.

13 Updates to This Privacy Policy

777new may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable requirements or improvements to our data practices. The date shown at the top of this page indicates when the policy was last updated.

When we make material changes to this policy, we will notify registered players through an in-platform notification or via email to the address registered with your account. We encourage you to review this policy periodically so you are always aware of how we handle your data.

Continued use of 777new following the effective date of any update to this Privacy Policy constitutes your acceptance of the revised version. If you do not agree with any changes, you should stop using the platform and request account closure through our support team.

14 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, please get in touch with our support team through the support channel available inside your 777new account. We are available around the clock.

You can also reach us by email at: [email protected]

For further information about our platform rules, please review our Terms and Conditions. For guidance on managing your gaming habits, visit our Responsible Gaming page. Common questions are answered in our FAQ section.